I wish there was some way of making clear to the account people I work with — despite what they seem to believe, I don’t actually work for them — that the time I spend on the phone with them updating them on the status of their projects is time I could be, you know, working on their projects.

I’m just sayin’.

Not to belabor the point, but this is a tremendous pet peeve of mine. I know my job; I know the schedule. I know they’ve got people above them calling every fifteen minutes, probably because those folks in turn have people above them who are calling every ten minutes. But I also know that account people have a nasty tendency to make promises their butts can’t keep, rather than setting realistic expectations, and that they also tend to think that their projects are the only ones that matter, indeed the only ones that even exist in this whole big corporate universe. Well, sorry, kids, but here’s the score: you are not the only account person sending me work, and everybody says their particular job is urgent. It’s all urgent, okay? So just take a number and chill; I’ll get your project done. But I’ll get it done a lot faster if you quit bugging me all the damn time…